Standard 10 - Monitoring Course Progress

Intervention Strategy - Monitoring Course Progression Guidelines

Policy Code: LT880

Introduction

Standard 10 of the National Code 2007, Monitoring Course Progress requires registered providers to have a documented intervention strategy.

The intervention strategy guidelines have been produced to assist faculties and schools in determining how to assist students at risk of not satisfactorily meeting program progress requirements as required by the Monitoring Course Progression Procedure.

For coursework students, at a minimum the intervention strategy must be activated where the student has failed or deemed not yet competent in 50% or more of the courses or units studied in any study period.

Each faculty or partner provider should develop their intervention strategy for each student on an individual basis. These guidelines include suggested actions, however these suggested actions are not exhaustive.

Definitions

Term Definition
ADR: Associate Dean Research
At Risk: An ‘At Risk’ student is a student who for any reason, is considered as not, or potentially not, meeting program or course progression requirements.
CUP: Centre for University Partnerships
DIBP: Department of Immigration and Border Protection
Faculty: Faculty or School delivering programs to international students.
HDR student: Higher Degree by Research student.
HDRC: Higher Degree by Research Coordinator
Intervention Strategy: Any documented action targeted at addressing the needs of an ‘at risk’ student.
Milestone: Specific step in candidature that must be undertaken, e.g. confirmation of candidature.

Partner Provider

(PP):

Educational institute providing programs and courses of the University through an approved Education Agreement.
PRISMS: The Provider Registration and International Student Management System (PRISMS) is the system used to process information given to the Department of Education and DIBP by registered providers.
Program: A full-time registered program of education or training registered on CRICOS for the attainment of a testamur or certificate. Defined as course in the ESOS Act. May also be known as Course in the TAFE sector.
Program Progression: The measure of advancement through academic merit or skill based competencies towards the completion of a program/course as per course/unit/module guidelines.
Progress Report: Progress monitoring process undertaken by HDR candidates.
Satisfactory Progress: Satisfactory completion of the academic merit or skill based competency requirements as per course/unit / module guidelines.
Student: A person who holds an Australian Student Visa, and is an 'overseas Student' as defined by the ESOS Act.
Study Period: Teaching period up to but not exceeding six months as defined by timetable or study plan. For this procedure: for Higher Education coursework a study period is a semester and for VET programs mid-point of course (six month course or less) or a semester.
Unsatisfactory Progress: Coursework students at a minimum where student has failed or is not deemed competent in 50 % or more of units/courses attempted in a study period as per program/course outline.
A TAFE student may only repeat a unit twice before not meeting academic progress for individual units which may affect their overall academic progress for the study period.

Actions

Coursework Students

  STEPS Responsible COMMENTS
1. Student has been assessed as at risk of not meeting program progress requirements at end of study period or has been monitored mid study period. Faculty/PP Assessment undertaken according to Monitoring Course Progression Procedure.
2. Intervention Strategy activated. Faculty/PP Student at risk has been contacted by Faculty or PP an has arranged a meeting to discuss an intervention strategy.
3. Tailoring of Intervention Strategy. Faculty / PP Intervention strategies should be tailored to suit each individual student's needs.
4. Intervention Strategies. Faculty / PP / Student Support

Intervention strategies can cover, but are not limited to:

  • transition support;
  • English language support;
  • study skills support;
  • welfare support;
  • reduction in course load;
  • increased contact.

Transition Support

Students requiring transition support may be directed to the International Student Support Officer in Student Connect or equivalent officer at PP for assistance with:

  • accommodation problems;
  • cultural shock, home sickness;
  • local customs and etiquette;
  • balancing work commitments and studies.

Study skills support

Students requiring assistance with study skills may be directed to the Faculties International Liaison staff member or a Student Learning Skills Advisor or equivalent at PP.

Students can receive assistance in:

  • time management;
  • assessment expectation;
  • class attendance and participation;
  • reading and note taking skills;
  • academic referencing and plagiarism;
  • research, web searching, and library skills and more.

Welfare Support

Students may be directed to International Student Support Officer or equivalent at PP, Medical Doctor or Counsellor to receive assistance with personal issues influencing progress.

Reduce Load

Students may reduce their load under an intervention strategy however this should be done in conjunction with one or more of the above listed interventions.

Student reducing their load after the census date may not be eligible for a fee refund.

Change of Program

A student may transfer to a suitable alternative program as part of an intervention strategy on receiving an unsatisfactory progress letter. CUP/PP must be notified as student will need a new offer letter and CoE.

5. Study Plan Faculty /PP An amended study plan will be required for student who has an intervention in place due to failure of one or more courses. The student must receive a copy of the amended study plan.
6. Evidence of Intervention Strategy Faculty/PP Documentary evidence of the measures implemented is to be placed in student's file. Student should receive a copy.

Higher Degree by Research Students

  STEPS Responsible COMMENTS
1. Candidate  assessed as being ‘At Risk’ through milestone or progress report Faculty / Research Services Faculties should provide commentary as to why the candidate has been assessed as ‘At Risk’.
2. Letter advising of ‘At Risk’ status sent to candidate Research Services Research Services will generate a letter on the basis of the commentary provided by the Faculty in their report.
3. Intervention Strategy meeting. Faculty / Supervisor Candidate to contact Supervisor and arrange a meeting to discuss an intervention strategy with 10 working days.
4. Intervention strategy drafted. Faculty / Supervisor/ Candidate

Intervention strategies can cover, but are not limited to:

  • transition support;
  • English language support;
  • study skills support;
  • welfare support;
  • reduction in course load;
  • increased contact.

Transition Support

Candidates requiring transition support may be directed to the International Student Support Officer in Student Connect for assistance with:

  • accommodation problems;
  • cultural shock, home sickness;
  • local customs and etiquette;
  • balancing work commitments and studies.

Study skills support

Candidates requiring assistance with study skills should be directed to the Graduate Centre Program, on-line epigeum courses, Research Development advisors, Library Skills Centre, Maths drop-in centre.

GCP can provide assistance in:

  • time management;
  • academic referencing and plagiarism;
  • research, web searching, and library skills and more.

Welfare Support

Candidates may be directed to International Student Support Officer, Medical Doctor or Counsellor to receive assistance with personal issues influencing progress.

5. Evidence of Intervention Strategy provided to candidate, Research Services and ADR/HDRC. Faculty / Research Services Documentary evidence of the measures implemented should be kept in candidate’s file. Candidates should also receive a copy.
6. Intervention strategy monitored Supervisor/ ADR / HDRC Supervisor/s and candidate should meet regularly to assess the success of the intervention strategy and implement changes where required.
7. Intervention Strategy form returned to RS after 6 months Supervisor / ADR / HDRC At the completion of the six month period, the completed Intervention Strategy form should be completed and signed by candidate, supervisor and ADR / HDRC.

Notes

When an intervention strategy has been activated for a student, documentation or notes must be kept in the student’s file (electronic or hardcopy) for all follow up meetings, support provided and strategies undertaken by the student.

If it is noted that the student is not following the intervention strategy in place for the student it is recommended that the student is sent a letter reminding the student that if they do not meet academic progress requirements they will be excluded or suspended from their program which will result in them being reported to Department of Immigration and Border Protection which may result in their student visa being cancelled.

Implementation

The Intervention Guideline will be implemented throughout the University via:

  1. Inclusion on the University Policy, Procedure and Forms website