Student Evaluation of Learning and Teaching

Student Evaluation of Learning and Teaching Policy

Policy code: CG1702
Policy owner: Chair, Learning and Teaching Quality Committee
Approval authority: Academic Board
Approval date: 14 December 2012
Next review date: 29 June 2025


The purpose of this policy it to provide an overarching framework of student evaluation of learning and teaching across Federation University Australia for the Higher Education (HE) by coursework and VET sectors. This evaluation process focuses on the collection, dissemination and use of student feedback in a continual cycle of quality improvement across the institution.


This policy applies to  students enrolled in HE by coursework programs, VET students and their teachers..


Term Definition
Annual SELT Survey Schedule A pre-determined schedule formalising the evaluation process within the institution.
Associate Dean, Teaching Quality (ADTQ) The Associate Dean, Teaching Quality (ADTQ) is a key leadership position located within each School and is an important part of the School Executive Leadership Group. The ADTQ is a university staff member who plays an integral role in learning and teaching quality assurance, peer review and professional development of all staff within their faculty. The ADTQ works closely with the senior School staff across the School and the institution.    
Course Subsidiary element of a higher education program.
Course Coordinator (CC) A university staff member responsible for the delivery, assessment and structure of a course. This staff member may also teach the course or delegate this responsibility to another university staff member.
Course evaluation The evaluation process is primarily concerned with the course structure and its associated components
Evaluation The collection of student feedback, analysis process, reporting and interpretation of data to relevant  staff and students of the institution regarding the quality of learning and teaching
Program A program of study leading to the granting of an official award or qualification of the University contained in University Schedule 5.1.  A program contains subsidiary elements referred to as courses.
Program Coordinator (PC) A university staff member responsible for the oversight of a program.
SELT Survey Tool The online feedback tool for collating, analysing and reporting student feedback on their learning and teaching experiences at the institution and its associated providers.
Teacher A university staff member responsible for the actual delivery of a course. A course can also be delivered  by more than one teacher (ie team teaching).
Teacher evaluation The evaluation process is primarily concerned with the teacher delivering the course.
Tutor A university staff member who is responsible for organising tutorial activities as specified by the Course Coordinator.

Policy Statement

The University will monitor and improve the quality of learning and teaching through the following processes:

  • Systematic course evaluations
  • Teaching evaluations
  • Formulating action plans in a timely manner that clearly detail improvement initiatives with associated timelines

The following principles apply:

  1. The quality of learning and teaching at Federation University will be evaluated using multiple sources of data.
  2. Enrolled students and all staff from each School are responsible for engaging with the evaluation processes in a constructive, professional and ethical manner.
  3. All student feedback must remain de-identified.
  4. Surveys will run in accordance with the Annual SELT Survey Schedule as decided by the Fed Uni Survey Team and in consultation with the Federation University Learning and Teaching Committee.
  5. Student feedback utilising the SELT Survey Tool is the official student feedback tool recognised by the university. This feedback must be reported and contribute to Performance Review and Development Program (PRDP) or equivalent discussions (ie Performance Development Plan), for every staff member after the conclusion of each teaching semester.
  6. Student feedback arising from the SELT Survey Tool must be reported to key stakeholders as detailed in the Student Evaluation of Learning and Teaching Procedure. Timely and appropriate communication to all these key stakeholders plays an important role in improving continuous quality assurance and accountability from a teaching perspective with the ultimate aim in upholding high quality learning experiences for our students.
  7. Innovative and appropriate marketing approaches will be used across the institution to promote the SELT Survey Tool to all students to facilitate strong response rates. Schools stakeholders are also encouraged to promote the SELT Survey Tool to students.
  8. Professional development support to assist staff in addressing survey feedback, will be available to staff through the School ADTQ and appropriate professional development centres throughout the university.
  9. Student feedback must be reported by Course Coordinators within the Course Description directly following the period of delivery The Course Description must be released two weeks prior to the commencement of the semester. 
  10. The SELT Survey Tool data should summarise data into three subcategories, detailing performance that is exemplary, noteworthy or needs attention. Data should also detail the student response rate.
  11. To meet regulatory requirements, funding agreement conditions and to facilitate continuous improvement of course offerings, evaluations of VET award courses are conducted via the Learner Questionnaire (LQ) and Employer Questionnaire (EQ). Additional evaluation activities may be conducted on approval of Director TAFE, Learning, Teaching & Quality. 

Supporting Documents

Student Evaluation of Learning and Teaching Procedure


  • Academic Board is responsible for monitoring the implementation, outcomes and scheduled review of this procedure.
  • Chair, Learning and Teaching Committee is responsible for maintaining the content of this procedure as delegated by Academic Board.


The Student Evaluation of Learning and Teaching Policy will be communicated throughout the University via:

  • Specific advice to Schools and Partner Providers;
  • General advice on the University Website;
  • Inclusion on the University’s Policy Central; and
  • Specialised marketing and information materials.


The policy will be implemented and communicated throughout the institution via the following techniques.

  • Announcement via the University’s digital platform.
  • Inclusion in the University policy library.
  • Annual professional development and the use of the PRDP (Performance Review and Development Procedure) will support the implementation this policy and associated documents.