Student Evaluation of Learning and Teaching
- Legislative Context
- Supporting Documents
- Records Management
This procedure supports and mandates the implementation of the Student Evaluation of Learning and Teaching (SELT) Policy, particularly the key principles associated with the collection, reporting, distribution and actions relevant to student feedback. The purpose of this procedure is to affirm the institutional commitment of obtaining student feedback as a legitimate mechanism in ongoing institutional quality assurance regarding learning and teaching. This procedure details processes that relate to the following: collection of student feedback; the analyses process; the report framework structure; the reporting distributed pattern; closure of the student feedback loop and evidence of action relevant to the student feedback.
This procedure applies to students enrolled in Higher Education (HE) by coursework programs and their teachers.
- Australian Qualification Framework (Second Edition, January 2013)
- Federation University Australia TAFE Teaching Staff Agreement 2019
- Federation University Australia Union Enterprise Agreement, Academic and General Staff Employees, 2019-2021
- National Vocational Education and Training Regulator Act 2011
- Tertiary Education Quality and Standards Agency Act 2011
|Annual SELT Survey Schedule||A pre-determined schedule formalising the evaluation process within the institution.|
|Associate Dean, (Teaching Quality)(ADTQ)||The ADTQ is a key leadership position located within each School and is an important part of the School Executive Group. The ADTQ is a university staff member who plays an integral role in learning and teaching quality assurance, peer review and professional development of all staff within their School. The ADTQ works closely with the senior School staff across the School and the institution|
|Course||Subsidiary element of a higher education (HE) program|
|Course Coordinator (CC)||A university staff member responsible for the delivery, assessment and structure of a course. This staff member may also teach the course or delegate this responsibility to another university staff member|
|Course evaluation||The evaluation process primarily concerned with the course structure and its associated components|
|Course Survey Action Plan (CSAP)||An action plan that needs completing if a course records over 60% response rate with a star rating of 1, 2, 3 stars or a combination of these|
|Evaluation||The collection of student feedback, analysis process, reporting and interpretation of data to relevant staff and students of the institution regarding the quality of learning and teaching|
|Program||A program of study/research leading to the granting of an official award or qualification of the University contained in University Schedule 5.1 and the Scope of Registration. A program contains subsidiary elements variously referred to as courses (higher education) or units of competency (VET)|
|Program Coordinator (PC)||A university staff member responsible for the oversight of a program|
|School Survey Action Plan||A compilation of the recommended actions of the individual Course Survey Action Plans.|
|SELT Course survey||This survey asks students to reflect and provide feedback relevant to the course structure including meeting learning outcomes, assessment, course structure and design|
|SELT Teaching survey||This survey asks students to reflect and provide feedback on individual teachers involved with the delivery of a course|
|SELT Tool||The online feedback tool for collating, analysing and reporting student feedback on their learning and teaching experiences at the institution and its associated providers.|
|Teacher||A university staff member responsible for the actual delivery of a course (HE). A course can also be delivered by more than one teacher (i.e. team teaching)|
|Teacher evaluation||The evaluation process is primarily concerned with the teacher delivering the course in the (HE) sector|
|A||Review and confirm SELT Survey tool questions||Chair of Learning & Teaching Committee (LTC)||
The SELT tool provides students with the opportunity to provide both quantitative and qualitative feedback on their satisfaction with their course delivery and their teacher’s effectiveness in supporting and motivating them to achieve the course learning outcomes.
The survey questions can be accessed through the Supporting Documents section of this procedure.
|A||Confirm course delivery and preliminary academic staff planning/delivery alignment||Manager (Program Support and Technical Services) or nominee||
|B||Confirm SELT Survey Campaign Schedule||Coordinator, Student Engagement and Experience Surveys||
|C||Configure academic staff delivery information in the Student Management System||Manager (Program Support and Technical Services) or nominee||
|D||Request to combine courses||(ADTQ)||
|E||Validate academic delivery assignment||Manager (Program Support and Technical Services) or nominee||
|F||Validate student data||Manager (Program Support and Technical Services) or nominee||
|G||Develop SELT Survey Campaign Communication Plan||Coordinator, Student Engagement and Experience Surveys||
|H||Test and release SELT Survey Campaign||Coordinator, Student Engagement and Experience Surveys||
|I||Activate the student and staff communication plan to promote the SELT Survey Campaign||Coordinator, Student Engagement and Experience Surveys, Student Communications Officer, ADTQ, Manager (Program Support and Technical Services) or nominee||
|J||Provide weekly campaign updates||Coordinator, Student Engagement and Experience Surveys||
|K||Review weekly campaign response rates and identify and initiate further targeted promotional activity where required||ADTQ||
|L||Close Campaign||Coordinator, Student Engagement and Experience Surveys||
|A||Provide dashboard reports and/or Course Heat Maps||Coordinator, Student Engagement and Experience Surveys||
|B||Provide Full Course and Teacher Evaluations including qualitative comments||Coordinator, Student Engagement and Experience Surveys||
|C||Sharing student feedback contained in reports||All staff||
|D||Recognition and reward of exemplar performance||Chair of Learning & Teaching Committee||
|E||Quality assurance improvement strategies||ADTQs||
|A.||Developing Course Survey Action Plans (CSAP). Note: A Course Survey Action Plan is to be developed for each course categorised as Further Action Required with a Red traffic light indicator||Course Coordinators/Program Coordinators/ADTQs||
|B.||Developing School Course Action Summary (SCAS)||ADTQs||
|C||Addressing student feedback by completing the “Closing the Loop” section of the Course Description. This is to be completed for each course.||Course Coordinators and teachers||
|D.||Planning improvements to a course||Course Coordinators, Program Coordinators, ADTQs||
|E.||Documenting areas for course improvement via Performance Review and Development Program (PRDP)||Supervisors/Coordinators||
|F.||Addressing teacher feedback where necessary||Teacher/Line Manager||
|G.||Reviewing and continuously improving||
- Academic Board is responsible for monitoring the implementation, outcomes and scheduled review of this procedure.
- Chair, Learning and Teaching Committee is responsible for maintaining the content of this procedure as delegated by Academic Board.
The Student Evaluation of Learning and Teaching Procedure will be communicated throughout the University via:
- Specific advice to Partner Providers and Schools;
- General advice on the University Website;
- Inclusion on the university's Policy Central; and
- Specialised marketing and information materials.
The Student Evaluation of Learning and Teaching Procedure will be implemented throughout the University via:
- Administration and reporting of the survey via the Survey Team, Data Analysis and Reporting.
- Implementation of the communication plan to engage students.
- Continuous improvement of courses and programs through the application of feedback and reflective practice.
- Discussions at school and institutional level meetings and with key school stakeholders.
Owning organisation units and recipients of survey reports are responsible for the secure storage of survey reports
|Title||Location||Responsible Officer||Minimum retention period|
|Survey data||Central drive||Coordinator, Student Engagement and Experience Surveys||Destroy 7 years after action completed|
|Course Survey Action Plan||
Submitted to School Learning and Teaching Committee or equivalent on a cyclic basis
|ADTQ||Destroy two years after organisational use has concluded|
|School Course Action Summary||
Submitted to FedUni Learning and Teaching Committee on a cyclic basis
|ADTQ||Destroy two years after organisational use has concluded|