Student Evaluation of Learning and Teaching
- Legislative Context
- Supporting Documents
- Records Management
This procedure supports and mandates the implementation of the Student Evaluation of Learning and Teaching (SELT) Policy, particularly the key principles associated with the collection, reporting, distribution and actions relevant to student feedback. The purpose of this procedure is to affirm the institutional commitment of obtaining student feedback as a legitimate mechanism in ongoing institutional quality assurance regarding learning and teaching. This procedure details processes that relate to the following: collection of student feedback; the analyses process; the report framework structure; the reporting distributed pattern; closure of the student feedback loop and evidence of action relevant to the student feedback.
This procedure applies to students enrolled in Higher Education (HE) by coursework programs and their teachers.
- Australian Qualifications Framework (Second Edition, January 2013)
- Federation University Australia TAFE Teaching Staff Agreement 2019
- Federation University Australia Union Enterprise Agreement, Academic and General Staff Employees, 2019-2021
- National Vocational Education and Training Regulator Act 2011
- Tertiary Education Quality and Standards Agency Act 2011
|Annual SELT Survey Schedule||A pre-determined schedule formalising the evaluation process within the institution.|
|Director, Learning and Teaching (D,L&T)||The D(L&T) is a key leadership position located within each Institute and is an important part of the Institute Executive Group. The D(L&T) is a university staff member who plays an integral role in learning and teaching quality assurance, peer review and professional development of all staff within their Institute. The D(L&T) works closely with the senior Institute staff across the Institute and the institution|
|Course||Subsidiary element of a higher education (HE) program|
|Course Coordinator (CC)||A university staff member responsible for the delivery, assessment and structure of a course. This staff member may also teach the course or delegate this responsibility to another university staff member|
|Course evaluation||The evaluation process primarily concerned with the course structure and its associated components|
|Course Survey Action Plan (CSAP)||This document provides an opportunity for Course Coordinators to reflect on student feedback. It forms a crucial part of continuous quality assurance at the course level. It captures potential challenges and strategies for enhancement. It provides a record as part of scholarship of learning and teaching and should be documented as part of annual Performance Review and Development Program (PRDP).|
|Evaluation||The collection of student feedback, analysis process, reporting and interpretation of data to relevant staff and students of the institution regarding the quality of learning and teaching|
|Program||A program of study/research leading to the granting of an official award or qualification of the University contained in University Schedule 5.1 and the Scope of Registration. A program contains subsidiary elements variously referred to as courses (higher education) or units of competency (VET)|
|Program Coordinator (PC)||A university staff member responsible for the oversight of a program|
|Institute Survey Action Plan (ICAS)||A compilation of the recommended actions of the individual Course Survey Action Plans. This is captured on an the ‘dedicated proforma’ (template listed within this procedure) as an overarching summary of the course continuous improvement strategies.|
|SELT Course survey||This survey asks students to reflect and provide feedback relevant to the course structure including meeting learning outcomes, assessment, course structure and design|
|SELT Teaching survey||This survey asks students to reflect and provide feedback on individual teachers involved with the delivery of a course|
|SELT Tool||The online feedback tool for collating, analysing and reporting student feedback on their learning and teaching experiences at the institution and its associated providers.|
|Teacher||A university staff member responsible for the actual delivery of a course (HE). A course can also be delivered by more than one teacher (i.e. team teaching)|
|Teacher evaluation||The evaluation process is primarily concerned with the teacher delivering the course in the (HE) sector|
|A||Review and confirm SELT Survey tool questions||Chair, Learning & Teaching Quality Committee (L&TQC)||
The SELT tool provides students with the opportunity to provide both quantitative and qualitative feedback on their satisfaction with their course delivery and their teacher’s effectiveness in supporting and motivating them to achieve the course learning outcomes.
The survey questions can be accessed through the Supporting Documents section of this procedure.
|A||Confirm course delivery and preliminary academic staff planning/delivery alignment||Manager (Program Support and Technical Services) or nominee||
|B||Confirm SELT Survey Campaign Schedule||Senior Survey and Student Data Officer||
|C||Configure academic staff delivery information in the Student Management System||Manager (Program Support and Technical Services) or nominee||
|D||Request to combine courses||D(L&T)||
|E||Validate academic delivery assignment||Manager (Program Support and Technical Services) or nominee||
|F||Validate student data||Manager (Program Support and Technical Services) or nominee||
|G||Develop SELT Survey Campaign Communication Plan||Senior Survey and Student Data Officer||
|H||Test and release SELT Survey Campaign||Senior Survey and Student Data Officer||
|I||Activate the student and staff communication plan to promote the SELT Survey Campaign||
Senior Survey and Student Data Officer Student Communications Officer, D(L&T), Manager (Program Support and Technical Services) or nominee
|J||Provide weekly campaign updates||Senior Survey and Student Data Officer||
|K||Review weekly campaign response rates and identify and initiate further targeted promotional activity where required||D(L&T)||
|L||Close Campaign||Coordinator, Student Engagement and Experience Surveys||
|A||Provide dashboard reports and/or Course Heat Maps||Senior Survey and Student Data Officer||
|B||Provide Full Course and Teacher Evaluations including qualitative comments||Senior Survey and Student Data Officer||
|C||Sharing student feedback contained in reports||All staff||
|D||Recognition and reward of exemplar performance||
Senior Survey and Student Data Officer
Director (Learning and Teaching)
|E||Quality assurance improvement strategies||D(L&T)s||
|A.||Developing Course Survey Action Plans (CSAP).||
|B.||Developing Institute Course Action Summary (ICAS)||D(L&T)s||
|C||Addressing student feedback by completing the “Closing the Loop” section of the Course Description. This is to be completed for each course after each delivery.||Course Coordinators and teachers||
|D.||Planning improvements to a course||Course Coordinators, Program Coordinators, D(L&T)s||
|E.||Documenting areas for course improvement via Performance Review and Development Program (PRDP)||Supervisors/Coordinators||
|F.||Addressing teacher feedback where necessary||Teacher/Line Manager (ie Discipline Lead)||
|G.||Reviewing and continuously improving||
- Deputy Vice-Chancellor (Academic) is responsible for monitoring the implementation, outcomes and scheduled review of this procedure.
- Dean, Learning and Teaching (Centre for Academic Development) is responsible for maintaining the content of this procedure as delegated by Deputy Vice-Chancellor (Academic).
The Student Evaluation of Learning and Teaching Procedure (Higher Education) will be communicated throughout the University via:
- Specific advice to Partner Providers and Institutes;
- General advice on the University Website;
- Inclusion on the university's Policy Central; and
- Specialised marketing and information materials.
The Student Evaluation of Learning and Teaching Procedure (Higher Education) will be implemented throughout the University via:
- Administration and reporting of the survey via the Survey Team, Data Analysis and Reporting.
- Implementation of the communication plan to engage students.
- Continuous improvement of courses and programs through the application of feedback and reflective practice.
- Discussions at Institute and institutional level meetings and with key Institute stakeholders.
Owning organisation units and recipients of survey reports are responsible for the secure storage of survey reports
|Title||Location||Responsible Officer||Minimum retention period|
|Survey data||Central drive||Coordinator, Student Engagement and Experience Surveys||Destroy 7 years after action completed|
|Course Survey Action Plan||
Submitted to Institute Learning and Teaching Committee or equivalent on a cyclic basis
|D(L&T)||Destroy two years after organisational use has concluded|
|Institute Course Action Summary||
Submitted to FedUni Learning and Teaching Committee on a cyclic basis
|D(L&T)||Destroy two years after organisational use has concluded|