- Student Appeal Policy
- Student Appeal Procedure
- Appeals to the University Appeals Committee Procedure
- Pre-enrolment Appeal Procedure
- Student Complaints Policy
- Student Complaints Procedure
- Forms
Standard 10 - Complaints and appeals
- Student Appeal Policy
- Student Appeal Procedure
- Appeals to the University Appeals Committee Procedure
- Purpose
- Scope
- Legislative Context
- Definitions
- Actions
- Summary
- Eligibility to Appeal
- Valid Grounds for Appeal
- Lodging an Appeal
- Processing and Considering an Appeal Application
- Preparing For and Conducting the Appeal Hearing
- Making Appeal Decisions
- Notifying Students and Internal Reporting of UAC Decisions
- Appealing Externally to the Victorian Ombudsman
- Notifying Department of Home Affairs(Immigration) for International Students
- Supporting Documents
- Responsibility
- Promulgation
- Implementation
- Forms/Record Keeping
- Pre-enrolment Appeal Procedure
- Student Complaints Policy
- Student Complaints Procedure
- Purpose
- Scope
- Legislative context
- Definitions
- Actions
- Student Grievance Officers
- Support person
- Right to an advocate
- Support Services
- Confidentiality
- Anonymous Complaints
- Good Faith
- Fairness and no retribution
- Informal self-managed resolution
- Timeliness
- Making a Complaint
- Review and Improvement
- Supporting documents
- Responsibility
- Promulgation
- Implementation
- Records Management
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