This procedure describes the VET processes for the delivery of nationally accredited training to apprenticeship and traineeship students in line with the
- Dual Sector VET Funding ContractSkills First Program between The State of Victoria through the Secretary of the Department of Education and Training and the University
- VRQA - Apprenticeship Administration Business Rules
- Standards for Registered Training Organisations 2015
This procedure applies to:
- All students or legal guardians of students enrolling in an Apprenticeship or Traineeship program;
- Employers/or host employers, Secondary School or other interested parties of students enrolling in an Apprenticeship or Traineeship;
- University staff including administration and teaching staff involved with the commencement, delivery and completion of an Apprentice or Trainee enrolled in the University program;
- The procedure addresses the following activities associated with delivery of Apprenticeships and Traineeships;
- Confirm Training Details
- Mandatory First Visit
- Pre-Training Review
- Enrolment
- Delivery and Completion of Training
- Displaced (unemployed) Apprentice/Trainees
- Death of an Apprentice/Trainee
Term | Definition |
AA: Australian Apprentice | A person who has entered into a Training Contract with an Employer, administered by an Australian Apprenticeship Centre and lodged with DJSIR. |
AASN: Australian Apprenticeship Support Network |
Centres located throughout Victoria to provide Apprenticeship and Traineeship services to Employers and Apprentices and Trainees. |
ASO: ATOM Support Officer |
Federation University contact for DJSIR publications, AASN, Staff, Employers and Apprentices/Trainees. Receives:- Updates from Australian Apprenticeships Traineeships information services |
AO: Authorised Officer | The AO is an officer of the State to regulate the Training agreement between Employers and Apprentices/Trainees within Victoria. |
ATOM::Apprentice Training Online Management |
ATOM is a Fed Uni endorsed data base for managing and tracking Apprentice's and Trainees as per the: The Dual Sector VET Funding Contract Skills First Program This data base does not replace CAMPUS SOLUTIONS but works in conjunction with CAMPUS SOLUTIONS. This custom design tool allows Fed Uni staff to manage administrative tasks, File management, Training plan design and Training Plan management associated with delivering Apprenticeship and Traineeship programs. |
ASQA Australian Skills Quality Authority |
The Australian Skills Quality Authority ASQA is the national regulator for Australia's vocational education and training sector. ASQA regulates courses and training providers to ensure nationally approved quality standards are met. |
Campus Solutions: | Federation University Australia's student management system. |
CBC: Competency Based Completion |
Competency Based Completion is the system under which all Apprenticeships and Traineeships now operate. This means that Apprenticeships are no longer set to time and are deemed complete when the RTO and Employer agree on competence (this must not exceed the nominal duration of the contract unless an extension has been formally negotiated via the ASSN provider). |
DAAWS: Disabled Australian Apprentice Wage Support |
Disabled Australian Apprentice Wage Support (DAAWS)is an Australian Government incentive payable to an employer who employs an Australian Apprentice who satisfies the disability eligibility criteria in an Australian Apprenticeship. This wage support is also available to an employer who employs an Australian Apprentice who becomes disabled during their apprenticeship or traineeship. |
DEECD: Department of Education and Training |
The Government Department has five main responsibilities:
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DJSIR: Department of Jobs, Skills, Industry and Regions |
The Department of Jobs, Skills, Industry and Regions facilitates participation and achievement in senior secondary and tertiary education and training by supporting partnerships between providers, employers and the community and advising on public funding and regulation. It manages the Government-funded training market, public provider governance and accountability, and the apprenticeship system. |
Epsilon: | The Software system used to register Apprentices and Trainees in Victoria. |
Epsilon Notification: | Notification that a training contract, meeting all regulatory requirements, has been provided by the ASSN to the VRQA, that the contract has been signed by the Employer and Apprentice/Trainee and that the University has been chosen as the Training Provider. |
HSAT: | An HSAT is a Head Start Apprentice/Trainee Apprenticeship undertaken by a student enrolled on VCE or VCAL, or in a program listed on the HSAT list through a HSAT school. |
LL&N Assessment: Language Literacy and Numeracy |
LL&N Assessment is an evaluation used to measure the literacy and numeracy levels of commencing Apprentices and Trainees in order to provide learning support. This a requirement of the University's Agreement with the State Government. |
Pre-Training Review | Pre-training review is conducted and completed on the first Mandatory visit with the Employer and the Apprentice. This is completed on the University's Pre Training Review form. |
RPL: Recognition of Prior Learning |
Means an assessment process that assesses an individual's formal, non-formal and informal learning to determine the extent to which that individual meets the requirements specified in the Training Package or VET accredited courses. Refer to: VET Recognition of Prior Learning (RPL) and Credit Transfer Assessment Procedure |
RTO: Registered Training Organisation |
Training organisation registered by a registering body (eg ASQA) to deliver training and/or conduct assessment and issue nationally recognised qualifications in accordance with the AQF. |
SBAT: School Based Apprentice or Trainee |
An Australian Apprentice that is undertaking a secondary school certificate such as VCE or VCAL and incorporating an Apprenticeship or Traineeship as part of that program. The student must be released from secondary schooling for 13 hours per week to undertake their Apprenticeship. (6 hours training and 7 hours in the work place) |
Training Contract: | An agreement between an Employer and Apprentice/Trainee detailing training conditions and the type of training the Apprentice/Trainee will receive. |
Training Plan: | Details the training arrangements that have been negotiated between the apprentice/trainee, the employer and the RTO to facilitate the attainment of competencies for a particular AQF qualification. These arrangements include: the selection and sequencing of units of competency; timing; location; mode of delivery; and assessment details. |
VASS: Victorian Assessment Software System |
VASS is a web-based system that enables school-based users to administer their students' study programs. |
VRQA Victorian Registration and Qualifications Authority |
The Victorian Registration and Qualifications Authority (VRQA), a statutory authority, is responsible for:
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STEPS | RESPONSIBLE | ACTION | |
1. |
Import Epsilon Notifications into ATOM Notifications sent to relevant schools |
ASO | Importing of Epsilon into ATOM is conducted daily |
2. | Verify the Qualification is listed on the University's scope of registration and it is the current Qualification | Program Manager or Nominee |
Staff are to check the qualification stated on the Epsilon notification is the most current qualification and is not expired/superseded. School Based Apprentices: - check the Qualification stated on the Epsilon notification is not on the VRQA's list of "Qualifications not available for SBAT's. If this is the case advise the ASO. If the qualification stated on the Epsilon notification is expired/superseded the ASO will notify the AASN provider and request they action a variation to the Epsilon registration to the most current Qualification. The University does not enrol students into superseded qualifications. If the Employer and Apprentice do not agree to vary to the new qualification, the University should not accept the Epsilon contract enrolment, if accepted the University will be required to have a plan in place to transition (if applicable to the Qualification) the student within the 12 month transition period to the most current Qualification. Any enrolments in superseded qualifications will place the University in breach of the ASQA requirements and the DJSIR funding for the student at risk. For further information on ASQA-Transition Teachout requirements staff are to refer to: https://www.asqa.gov.au/sites/default/files/2021-06/General_direction_-_Learner_Transition_0.pdf |
3. | Accept or decline the request for training |
Program Manager | If declining training Program Manager is to notify ATOM Support Officer by completing the ‘Apprentice Notification of Declined Contract form’. ATOM Support Officer will notify the AASN provider. |
4 | Allocate staff member for initial contact | Program Manager or Nominee | Contact with Employer and AA MUST occur within 1 week of the receipt of the Epsilon Notification Form |
5. | Check Epsilon import into ATOM is correct | Program Manager or Nominee | Check student information on ATOM is correct - ATOM Link |
STEPS | RESPONSIBLE | ACTION | |
1. | Initial Contact: | Program Manager or Nominee |
Make contact with the Employer and Apprentice. Employer/Apprentice to confirm a face to face visit/appointment within 2 weeks of receiving the ATOM notification Discuss with the Employer information in preparation for your visit.
Full time Apprentice Under the Age of 17 Discuss with the Employer and Apprentice guidelines and documentation required.
Please note:- If the under 17 years Apprentice is enrolled in training on the basis that they have been granted an exemption from school attendance and stops attending training and is at that time still under 17 years, the Training Provider should notify the relevant Regional Office of the Department that the individual is no longer attending training. |
2. | Check the Literacy & Numeracy Assessment has been completed and feedback provided to the student prior to the Face to Face visit | Program Manager or Nominee |
Check the LL&N assessment has been completed, using the LL&N assessment tool
To discuss options for relevant support needed to achieve competencies, contact:
For Students wishing to pursue further LL&N skills and development external to FedUni, staff are to provide the: "Reading and Writing" hotline number to the Apprentice - 1300 655 506. The operator will advise on the programs available to the Apprentice |
3. |
Pre Training review: Mandatory Face to Face visit. Conduct the face to face Pre-Training review with the Employer and the Apprentice |
Program Manager or Nominee |
Conduct formal Pre-Training Review using the University's Pre-training review form:
Discuss with the Employer/Apprentice RPL:
Refer to: VET Recognition of Prior Learning (RPL) and Credit Transfer Assessment Procedure AG1290 Credit Transfers:
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4. | Training Plan: Discuss and complete the Training Plan in ATOM | Program Manager or Nominee |
The following must occur when meeting with the Employer and Apprentice:
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School Based Apprentice/Head Start Apprentice Trainee | Program Manager or nominee |
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5. | Distribute Training Plan | Program Manager or nominee |
Advise Employer and Apprentice of the Training plan is now sitting in ATOM to view at any time. If a paper based Training Plan has been created/completed:
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6 |
Enrol student: Must be enrolled and Training commenced within 90 days of the Epsilon commencement date. |
Program Manager or Nominee |
Complete enrolment form:
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7. |
Non recoverable errors Each unit enrolment must be processed and reported to DJSIR / SVTS error free otherwise the University foregoes funding |
Program Manager or Nominee | For SVTS Error advice contact Manager Data Reporting and Compliance. |
8. | Epsilon Errors - Apprentices and Trainees | Program Manager or Nominee |
Unit start and end dates must be within the Epsilon Agreement Commencement and Nominal completion dates for all apprentices and trainees.
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9. | Completing 1237 Forms | Program Manager or Nominee |
When request is received-check current Training plan is completed in ATOM or in Student file:
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STEPS | RESPONSIBLE | ACTION | |
1. |
Commence training as stated on the Training Plan Training must commence on the Unit start date. |
Program Manager or Nominee |
Training is to commence as per the Training Plan Monitor attendance at Trade school for training is occurring as agreed on the Training Plan:
For Full on-campus based delivery of Training and Blended delivery of Training ensure that: A minimum of 4 contacts occur each year (ONE must be face-to-face) if undertaking some Workplace based delivery proportional additional face-to-face visits to occur eg: additional face-to- face visit per 25% of Nominal Contact Hours delivered on the job. |
Program Manager or Nominee |
For Fully Workplace Delivery of Training ensure that:
Absence and Non Compliance Notification Form
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2. | Provide Employer and Apprentice with resources | Program Manager or Nominee |
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3. | Manage Training Plan by Years | Program Manager or Nominee |
To manage the Training Plan Years the following is required:
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4. | Report changes of AA details | Program Manager or Nominee |
Advise Student HQ of:
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No. | STEPS | RESPONSIBLE | ACTION |
1. | Prepare for completion of Training contract | Program Manager or Nominee |
To complete the Training Contract and the Apprenticeship in full, the following must occur:
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2. |
Meet with the Employer face to face for final Completion of Training and the Training Contract. Final Completion of this must not be sent out in the mail. |
Program Manager or Nominee |
Meeting the Employer and Apprentice the following needs to occur:
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3. | Checking final results on Campus Solutions | Program Manager or Nominee |
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4. | Final RTO completion |
Program Manager or Nominee PMC |
Submit the completed Training Plan to the Program Administration team via service now at: https://federation.service-now.com/pmc Completion details must be entered on Epsilon within two weeks of course completion. You must ensure the following details are correct before submitting the training plan:
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5. | Manage disputes |
Program Manager or Nominee |
Where a dispute arises:
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6. | The Training Contract will require an extension of term to complete training |
Program Manager or Nominee |
If AA is not able to complete by the Nominal Completion date: This needs to be discussed with the Employer & Apprentice eight (8) weeks prior to the nominal completion date
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7. | Apprentice Non- Completion of Course | Program Manager or Nominee |
The Apprentice/Trainee or Employer has stated to you they will not be completing the qualification they are enrolled in as an Australian Apprentice/Trainee at Fed Uni.
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What does this mean for Federation TAFE Apprentices/Trainees?
The Dual Sector VET Funding Contract Skills First Program between The State of Victoria through the Secretary of the Department of Education and Training and the University states:
- Unemployed Apprentices/Trainees
5.1 When an Apprentice becomes unemployed, you must notify the Apprenticeship Network provider of the loss of employment and whether the Apprentice has found a new employer.
5.2 If the Apprentice has not found a new employer, then you should:
a. Encourage the Apprentice to register with the Retrenched Apprentices and Trainees program.
b. Contact the Victorian Apprenticeship Support Program , to report the loss of employment and access support to re-engage the Apprentice.
c. Encourage the Apprentice to access the Victorian Skills and Jobs Centres for re- employment or further training advice.
5.3 You can continue to deliver Structured Training to an unemployed Apprentice (and report the training under the same funding source code) and must notify the VRQA by email that training is continuing.
5.4 You may provide a result for outstanding subjects after at least two attempts (one verbal and one written) have been made to gain the former employer's confirmation of competence for those subjects. Evidence of these attempts should be kept on file for auditing purposes.
5.5 You should monitor the progress of unemployed Apprentices to avoid completion of the program before re-engaging with another employer. Apprentices must be advised of the potential negative consequences of completing a qualification outside of an Apprenticeship including exclusion from licensing requirements, reduced employment opportunities and ineligibility for Trade Papers.
Unemployed Trainees
5.6 Where a Trainee becomes unemployed, you must notify the Apprenticeship Network provider of the loss of employment and whether the Trainee has found a new employer.
5.7 If the Trainee has not found a new employer, you should encourage the Trainee to register with the Retrenched Apprentices and Trainees Program.
5.8 You can continue to deliver Structured Training to an unemployed Trainee, (and report the training under the same funding source code) for three months, or to the end of the enrolment period for which tuition fees have been paid, whichever is the greater.
5.9 During this time you should provide additional support to help the Trainee to seek re- employment in order to complete their Traineeship, including encouraging them to access the Victorian Skills and Jobs Centre for re-employment or further training advice.
5.10 If, and only as a last resort, a Trainee successfully completes the Structured Training while unemployed, the words 'achieved through Australian Apprenticeship arrangements' should be omitted from the certificate. The Trainee must be made aware of this before completing their training, and that the VRQA will not recognise this as completion of a Traineeship in Victoria. You are not required to update Epsilon.
No. | Steps | Responsibility | Action |
1. | Weekly report of Epsilon registrations with a status of "Cancelled" | ASO |
ATOM Support Officer will:
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2. | Contact the Apprentices with the "cancelled" status. | Program Manager or Nominee |
Contact by telephone and discuss with the Apprentice the provision available to continue schooling as an "Out of Trade Apprentice"
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3. | Apprentice is absent from class with no contact to advise of intentions |
Program Manager or Nominee |
Where the Apprentice has missed 2 or more consecutive scheduled classes, contact by telephone/email ascertain their status. Clearly outline their enrolment will be withdrawn if no response within 14 days.
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4. | Completing an Unemployed Apprentice/Trainee | Program Manager or Nominee |
An Apprentice/Trainee is able to complete the Training/Qualification as an Unemployed Apprentice/Trainee
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The Dual Sector VET Funding Contract Skills First Program between The State of Victoria through the Secretary of the Department of Education and Training and the University states:
- The RTO must notify the Manager of Apprenticeship Administration at the Victorian Registration and Qualifications Authority (VRQA) and Apprenticeships Victoria by Email within 24 hours of being notified of the death of an Apprentice/Trainee.
Federation University staff are to notify the Federation University ATOM Support Officer immediately via Email if they have been advised an Apprentice/Trainee has passed away.
- The ASO will check all information and officially advise the VRQA and Apprenticeships Victoria.
- The ASO will conduct notifications as per the University's:- "Deceased Student Procedure"
- Pro Vice-Chancellor (VET and Pathways) is responsible for monitoring the implementation, outcomes and scheduled review of this procedure.
- Director, Skills and Education Delivery (as the Document Owner) is responsible for maintaining the content of this procedure as delegated by the Pro Vice-Chancellor (VET and Pathways).
- ATOM Support Officer has responsibility for the maintenance of this procedure.
- Specific responsibilities are included under Actions.
- Standards for Registered Training Organisations 2015.
- The Dual Sector VET Funding ContractSkills First Program Department of Education and Training and the University
- Academic Governance Policy
- Student Appeal Procedure
- Complaints Management Procedure
- Vocational Education and Training (VET) Awards Procedure
- VET Recognition of Prior Learning (RPL) and Credit Transfer Assessment Procedure
- Victorian Registration and Qualifications Authority VRQA
- VET Assessment Procedure
- VET Information Guide
- VET Pre-Enrolment and Enrolment Procedure
Forms
- Absence and Non Compliance Notification (VET) (PDF 48.1kb)
- Apprentice change of EPSILON details form (PDF 143.7kb)
- Apprentice Notification of Declined Contract (PDF 122.1kb)
- Apprentice Notification of Displacement form (PDF 124.7kb)
- Apprentice Notification of Non Completion (PDF 125.7kb)
- Apprentice Trainee File note (VET) (PDF 45.8kb)
- Student Contact Record (VET) (PDF 178.7kb)
- Training Withdrawal Log (VET) (PDF 49.5kb)
Apprentice Training Online Management ATOM
Federation College - Literacy and Numeracy
The policy will be implemented and communicated throughout the University via:
- Announcement on the University's News webpage;
- Inclusion in the University Policy Library;
- Referral in Staff inductions;
- Annual professional development including assessment activities and workshops.
Title | Location | Responsible Officer | Minimum Retention Period |
Epsilon Notification Form | Student Administration | Manager - Student Administration |
7 years after contract has expired |
Enrolment Form |
Student Administration |
Manager - Student Administration |
7 years after enrolment has expired |
Individual Student File contains:
|
School | Program Manager |
7 years after completion of training period |
Student items: Retention of all completed student Assessment items |
School | Program Manager | 7 years |
Final Assessment Results Campus Solutions |
Student Administration |
Manager - Student Administration | Permanent |